About Customization
We perform delicate laser engravings of your brand's logo, staying true to your corporate identity with a really impressive result. Additionally, we offer a wide variety of wood colors, five different textiles for binding, and a beautiful selection of acrylics, as well as rustic and aged styles for a more traditional or vintage touch. This allows for greater customization and adaptation to the theme and decor of your establishment with a sophisticated appearance.
Yes, our customization platform allows you to visualize a simulation of the final product's appearance. We can also send physical samples upon request. Ha! Want something very unique? Perfect, you're one of us, call us with no obligation, and we'll get to it.
Once the final design is confirmed, we can make minor adjustments before starting production, but any significant changes may affect delivery time and the final cost.
On the product page, click the “CUSTOMIZE” button to choose available finishes and add and upload your logo files to virtually place them on the available marking areas. We recommend uploading your logo in vector format (.ai, .eps, or .pdf) to ensure the highest quality finish. If you don't have the logo in this format, send us a high-resolution image, and we'll do our best to convert it.
While we recommend using the online customizer for immediate visualization, you can also send your logo and customization details by email, including the order number. Our team will integrate it into the final design.
About Shipping and Order Tracking
The production and delivery time may vary depending on the quantity of menus and the level of customization. Normally, the manufacturing process can take between 6 and 10 days from the time the order is placed until it leaves our facilities.
We provide you with a tracking number once the order has been shipped. You can track the manufacturing and shipping status from your private area. You can also check our shipping and returns page for more information about our policies.
Yes, we ship internationally and work with several shipping companies to ensure your order arrives safely and on time. We also offer special conditions for large orders. Contact us for more details.
If your order arrives damaged, please contact us immediately with photos of the damage and order details. We will replace the affected products as soon as possible.
About Cleaning
Yes, from the beginning it was an essential requirement for us. We developed a treatment and even our own special varnish to make our products resistant to stains and moisture. Even red wine stains are easily cleaned, ensuring an impeccable appearance at all times.
We recommend cleaning the menus with a damp, soft cloth. For more persistent stains, you can use a mild, non-abrasive cleaner. Avoid strong chemicals that could damage the varnish or even affect the wood's color tone.
About Our Product
We use two types of wood: oak and birch. Oak provides a classic and robust aesthetic, ideal for elegant environments, while birch offers a lighter and more modern look, perfect for contemporary styles. For QR cubes and other products, we also use beech wood. Both woods are carefully selected to ensure durability and resistance, maintaining an impeccable appearance over time.
We perform delicate laser engravings of your brand's logo, staying true to your corporate identity with a really impressive result. Additionally, we offer a wide variety of wood colors and five different textiles for binding, which allows for greater customization and adaptation to the theme and decor of your establishment.
We have developed a special varnish treatment for the wood that protects the menus from stains and moisture, even against red wine and other substances. This makes them very easy to clean and maintain, ensuring an always impeccable appearance and greater hygiene.
Our menus not only enhance the perception of your establishment by reflecting quality and attention to detail but also allow for quick menu adjustments, which is ideal for seasonal menus or daily specials. Additionally, they demonstrate your commitment to sustainability, as they are made from wood sourced from sustainable sources.
You can purchase sets of 10 units on our website to replace lost screws.
You can consult our customer service team, who will help you choose the best binding option according to the format and style of your menu.
About Payment
We accept credit and debit cards. We can also process your order via bank transfer.
Yes, we will talk about this soon! We are working on it and want to offer financing payment solutions to facilitate investment in our products. For now, you can request it from our sales team to find the best current option.
Yes, we accept payments in various currencies and work with international clients outside of Europe. To facilitate these transactions, we recommend the bank transfer payment method. Our administrative department will provide the necessary support, contact us, we will be happy to help you.
About Becoming a Sibaritat Ambassador
Sibaritat ambassadors are true enthusiasts of our products and our brand, promoting our products and benefiting from commissions on all orders made by their affiliates, both on the first order and all future ones, as each affiliate is automatically assigned to their ambassador. It's really a simple and perfect way to receive recurring income every year. We would love to have you!
You can become an ambassador by completing the following form. We evaluate each application and activate the account for those who share our passion for quality and design.
In addition to discounts and personalized products, our ambassadors have access to exclusive launches and special promotions. We also offer continuous support and marketing materials to help you promote our products.
Yes, we offer discounts for wholesale orders. Visit our AMBASSADORS section to learn more about the Sibaritat Ambassadors program.
About the Warranty
Yes, we offer a warranty that covers manufacturing defects and durability issues under normal usage conditions. We are committed to quality and customer satisfaction.
If you have an issue with any of our products, contact us with the details, and we will guide you through the claim process.